AI Public Relations for Home Services

The Public Relations challenge for Home Services

Must integrate with ServiceTitan, Jobber, or Housecall Pro via webhook or API for job-completion triggers (auto-send review request, reactivation sequence). Google LSA performance dashboard. Seasonal campaign calendar with geo-targeted suppression.

On Public Relations specifically, Home Services teams run into: 90% of revenue is driven by local search and Google LSA — the entire funnel collapses if the Google Business Profile or LSA account is suspended; Seasonal demand (HVAC in summer/winter, landscaping in spring) creates cash flow cliffs — marketing must smooth booking volume year-round; Technician and field team experience directly determines review outcomes, but marketing has no visibility into job-level satisfaction before the review is posted; Most home services software (ServiceTitan, Jobber, Housecall Pro) doesn't natively push customer data to marketing automation; Reactivation of past customers (annual maintenance, upgrade offers) is high-ROI but requires field software integration to know who hasn't booked in 12+ months; Competitor review bombing and fake reviews are common — reputation management is a full-time job; Lead aggregators (Angi, HomeAdvisor) are expensive and produce low-quality leads but owners feel trapped by them. FTC testimonial and review guidelines (no incentivized reviews without disclosure), TCPA for SMS, CAN-SPAM for email, state contractor licensing disclosure in ad copy (required in some states), Google review policy (no bulk/incentivized solicitation)

How Hadrian's PR Agent runs Public Relations for Home Services

AI scans journalist social feeds and wires in real time to surface pitch hooks within hours of a news hook — days faster than a human monitoring manually. The agent reads Muck Rack / Cision journalist database (beats, recent articles, contact details), Google Alerts and media monitoring feed (brand and competitor mentions), Company newsroom and press release history, Competitor PR activity (new funding, product launches, executive moves) and runs: Maintain a tiered media contact database segmented by beat, outlet, and prior coverage history; Monitor news wires and journalist social feeds for pitch hooks relevant to company announcements; Draft personalized press pitches and embargo notes for product launches and funding events; Track earned media coverage (mentions, sentiment, DA of covering outlets); Issue media corrections and follow-up sequences when coverage contains factual errors; Produce a quarterly share-of-voice report vs named competitors across target publications — applied to Home Services context.

For Home Services that means coordinated execution across Google Local Services Ads (LSA) — primary paid channel, Google Business Profile / local SEO, Email and SMS for reactivation and seasonal promotions, Post-job review request automation (Google, Yelp), Nextdoor (hyper-local neighborhood targeting), Direct mail (seasonal offers to owned customer list), Referral programs without adding headcount, with a human approval gate before anything publishes or spends.

What you get

Outputs: Personalized pitch drafts ready for human review and send, Coverage log (outlet, journalist, sentiment, DA, date), Monthly share-of-voice report vs top 3 competitors, Media contact database (clean, de-duplicated, updated quarterly) — tuned to Home Services buyers (Owner-operator of a home services company with 5–50 technicians, or marketing manager at a PE-backed home services roll-up (Neighborly, Authority Brands franchise); primary pain is consistent lead flow without dependency on lead aggregators) and moving Earned media mentions per month (tier-1, tier-2 separately), Share of voice % vs primary competitors, Domain authority of covering outlets (avg). The PR Agent works alongside Hadrian's other agents so Public Relations stays aligned with the rest of your marketing.

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